Circle Line hit by MASSIVE train disruption this morning with services suspended between Marymount and Holland Village MRT stations
Posted by temasektimes on April 18, 2012
Less than one day after train services on the East-West line were disrupted yesterday morning due to a ‘train fault’ at Jurong East MRT station, the Circle Line was hit by a MASSIVE train disruption this morning affecting thousands of commuters.
According to SMRT which is fast running out of excuses to cover up for its gross incompetence and ineptitude, “track fault” caused train services to be suspended along part of the Circle Line during the morning peak-hour on Wednesday.
As a result, there was no train service between Bishan and one-north stations in both directions as of 9.55am.
Though bridging buses are provided for stranded commuters, another cock-up occurred at Bishan MRT station where the buses did not take on commuters because drivers ‘haven’t been told where to go’.
Elias Lye was amused by the wrong directions provided for the buses:
“Someone please snap the ridiculous directions for buses at caldecott station. At caldecott station, apparently there’re bus services TO CALDECOTT. Bus will make one round i guess.”
Commuters also complained of SMRT not announcing the disruption in services at ALL the stations causing some to travel unknowingly to the stations affected by the delays.
One irate commuter Wu Shu Hui wrote:
“I took the train from Yishun to Bishan just to learn service is disrupted. SMRT could have announce the disruption at every station. In this way, I can plan an alternative route earlier.”
In addition, the expected duration of train delay was wrong as well, causing many to turn up late for school and work.
Thomas Tan was forced to switch to alternative modes of transport:
“MRT announcements said 15 min delay but it was much longer than that. After being stuck for 30 mins, I alighted at Tai Seng. There was some outburst on the train.”
Transport Minister Lui Tuck Yew has earlier said in Parliament that ‘minor’ disruptions less than 30 minutes are ‘unavoidable’:
“We will try and minimise as much as possible the major disruptions and to keep them in check. But I think it is unavoidable that a system that is as heavily utilised as ours is today will not face any disruptions. Every day there are about 2.7 million passenger trips. We are running thousands of train trips for more than 18 hours a day. And I dare say that there is no way you can prevent disruptions from occurring.”
Going by his definition, there are at least THREE major disruptions in the last one week alone. As the Taiwanese media put it aptly:
“Singapore’s public rail system is now in a BIG MESS!”
Some other responses from commuters on Facebook:
“bullshit. saying that there’s no train service between Holland Village and Caldecott, all I wanted was to take the train from Haw Par Villa to Buona Vista (which is before Holland V) and the train was stuck in the station and not moving at all. Gave up and cabbed.” – Anthony Wo
“ i was earlier on in the stalled train at bishan. waited around 10mins, kept changing my standing pose every minute without any announcement made by slow-mrt. then came the muffled pa saying some craps abt no train services from caldecott to holland village.. oh, fug! i need to get to clementi!” – Alvin Ann
“This is a NEW LINE, newly build less then 2yrs old, why why why. We want answers. What kind of engineers, what kind of materials used? Cheap doesn’t equal good lor.” – Michelle Eng
“Stuck for 15 mins between each station, I should be arriving at work just in time for lunch.” – Michele Soon
“Was stuck in train at Botanic Gdns for 20 mins without any info. Two SMRT officers charged their way through the crowd and muttered into their walkie talkies with no info for the commuters. Train then went in reverse gear to Caldecott Stn and there were no announcements abt shuttle buses!!!!!!!!” – Sumitra
“ Not again! Nearly everyday there is report of train, track or other crap problems! Looks like SG mrt trains and infra are breaking apart due to POOR maintenance and oversight by mrt companies and lta!!! Many big heads need to roll!!!” – Ken Tan