NUH apologizes to family of late patient and pay compensation; but doctors did not do so
Posted by temasektimes on May 12, 2012
It also waived the $40,000 hospitalization bill and paid an undisclosed sum of money to her family as compensation.
In a statement released to the press, NUS said:
“We accept that it failed to give Madam Heng and her family the close attention and reassuring care that they deserved and has apologised unreservedly to the family for this.”
In October last year, Mdm Heng had undergone a heart-valve surgery at the National University Heart Centre as a private patient.
After she was moved from the intensive care unit to the general ward, her condition worsened, but when her sons tried to alert the two junior doctors on duties from 1am to 6am, they did little and refuse to contact the senior doctor despite numerous requests.
When her surgeon Dr Lee C.N. saw her in the morning, she was moved immediately to the intensive care unit again, but it was too late and she died from slow bleeding in her brain, according to a coroner’s finding.
Though NUH has apologized to the patient’s family, the two doctors – Tay Jia Sheng and Ng Hui Chong did not do so. Dr Tay who was training as a cardiology specialist resigned immediately. He tried to bid for a clinic space in Punggol last month to start his own general practice. Dr Ng is currently working at Tan Tock Seng Hospital.
Mdm Heng’s sons have expressed a wish to return the money as a gift to the NUH in their mother’s name to be used for the future training of doctors to improve patient care.