PAP grassroots extend its reach to private estates via ‘One Connect’
Posted by temasektimes on July 9, 2012
The initiative was launched by Prime Minister Lee Hsien Loong on Sunday which will enable residents “living in private estates will find it easier to receive help with their local maintenance issues and drive community programmes to bond with one another.”
More than 43,000 residents living in Ang Mo Kio Group Representation Constituency (GRC) and Sengkang West Single Member Constituency (SMC) are among the first to benefit.
“If the road needs to be repaired, you go to LTA. If the drains need to repaired, you must go to PUB. If you want to trim the tree down, then it depends whose land is the tree growing on. So it can be quite time consuming and frustrating to make telephone calls and get shunted from one agency to another,” PM Lee said.
Under One Connect @ Ang Mo Kio-Sengkang West, residents will be able to dial a toll-free hotline – 1800 2255 123 – for all their local maintenance issues if they are unclear of the relevant government agencies to contact.