Complaint about ProHealth Medical Group charging $81 for flu
Posted by temasektimes on October 18, 2012
My friend went to the ProHealth Medical Group@Buangkok clinic on 13 Oct 2012 (Sat) at around 10.35pm for common cough consultation. She was very shock when she received the bill of $81/-.dollars. What shocked her most was the high consultation charges of $50/- dollars which was not explained to her before the consultation nor was it visibly display.
On 16 Oct 2012, three days after the consultation my friend was still not recovering from her cough after she had completed her medicine. She get a friend to buy the same cough syrup on her behalf which was a common practice when we run out of the medicine and still not recovering. She was very angry this time when her friend called her to said, the doctor had rejected her from buying the cough medicine and insisted her to come back for another consultation. When her friend asked the doctor what was the reason she cannot buy the medicine and explained to him that other clinics have no problem with that, the doctor just said it is MOH rule.
Does anyone know if MOH is having such rule?
My family and friends I spoke to have always been able to buy a second course of medicine from other clinics when we are not recovering from our sickness.
After paying so much for the first consultation and not recovering, would anyone be so stupid to go back and pay another consultation to see the same doctor?
*The above was first posted as a comment on The Temasek Times.